Privacy Policy

1. Overview

LocalCrew Laguna Niguel Concrete ("we", "us", or "our") operates the website located at https://www.lagunaniguelconcreteco.com (the "Site"). This Privacy Policy explains what information we collect when you visit our Site, how we use it, and the choices you have. We do not sell your personal information to third parties.

2. Information We Collect

We collect information only when you voluntarily provide it - for example, when you fill out a contact form, call our phone number, or send us an email. The types of information we may collect include:

• Your name
• Your phone number or email address
• Your property address or general service location
• A description of your project or service request

We also collect standard web server log data automatically when you visit our Site. This may include your IP address, browser type, pages visited, and referring URL. This data is used only for site maintenance and analytics.

3. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and service inquiries
• Schedule on-site consultations and project work
• Communicate project updates, quotes, and invoices
• Improve the content and usability of our Site

We do not use your contact information for unsolicited marketing. We may send you a follow-up after a project inquiry, but we respect requests to stop.

4. Third-Party Services

Our Site may use third-party services to provide certain functionality. These services have their own privacy policies:

• Tally.so - We embed a Tally form for contact submissions. Data you submit through that form is processed by Tally. Please review Tally's privacy policy at tally.so for details.
• Google Maps - We embed a Google Maps iframe to show our office location. Google may collect usage data. Please review Google's privacy policy for details.
• Vercel - Our Site is hosted on Vercel, which collects standard server log data. Please review Vercel's privacy policy for details.

5. Cookies

Our Site itself does not set first-party cookies. Third-party embeds (such as Google Maps or the Tally contact form) may set their own cookies in accordance with their respective privacy policies. Most browsers allow you to control or disable cookies through browser settings.

6. Data Retention

We retain contact information submitted through our form or by phone for as long as needed to complete your project and maintain business records. We retain server log data for a limited period for security and maintenance purposes.

7. Children

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

8. Your Rights (California Residents)

California residents may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

• Know what personal information we have collected about you
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To make a request, contact us using the information in the section below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: